Deliver packages to desks and on multiple floors. Counting all inbound goods and authenticating the receipt of the same in accord with the shipping note.
Inspecting the received goods, making note of any damages and discrepancies, and immediately reporting the same.
Maintaining quality customer service by providing friendly and responsive processing and distribution of incoming and outgoing mail, packages and other shipments.
Ensuring the accurate sorting and delivering of all incoming packages and other shipments to the proper addresses through the tools provided.
Inspect deliveries for suspicious or threatening items.
Have good working knowledge of mail and computer basics.
Utilize handheld scanners to deliver packages and obtain proof of delivery signatures.
Researching mail, packages and other shipments to unknown or unrecognized addresses.
Pick up outgoing mail, packages and boxes, using cart or, for larger items hand truck or dolly.
Prepare items for processing, shipment or transportation.
Enter activity data in logs, maintain records.
Prepare and process outbound courier shipments using computer or service provider's equipment.
Answer phone in a professional manner.
Ensure the cleanliness and safety concerns of all operating spaces and associated areas.
Cross-training and backup of other employees in the event of emergency or contingency situations.
Completing other tasks as may be assigned by Management.
High school diploma or equivalent.
Minimum 1 year customer service and office related experience preferred.
Basic Computer skills.
Postage Meter, UPS, FedEx, DHL knowledge.
Demonstrate the ability to be flexible and adapt to change in the work environment.
Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships.
Handle multiple projects at one time.
Lifting up to 50 lbs.
Attention to detail.
Must be able to pass a background test.
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Associated topics: answer, call center, call center associate, clerk, client, customer care representative, customer service, customer service associate, technical assistant, telephone service representative
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.